client testimonials

Stories of Hope & Support

Real experiences from people who have received support through Jubilee. Every journey is different, but no one has to walk it alone.

“Jubilee gave me back my confidence and hope.”

After the death of my husband, I found myself overwhelmed by debt, legal challenges, and a sudden loss of income. I felt embarrassed, exhausted, and unsure where to turn.

From the moment I walked through Jubilee’s doors, I was treated with kindness, dignity, and understanding. My Financial Mentor helped me work through my debts, negotiate with creditors, and create a realistic plan for the future.

Today, my debt has been reduced by half, and for the first time in years, I feel in control of my finances and my life. Jubilee didn’t just help me financially—they helped restore my confidence, peace of mind, and hope for the future.

I will always be grateful for the support, compassion, and encouragement I received.

— A Irwin, Client

★★★★★
Client
"I felt like I was stuck in a hole and was considering bankruptcy. My mentor showed me there was a light at the end of the tunnel and helped me see I had more options than I realised."
★★★★★
Client
"The non-judgemental advice, guidance, and kindness have meant so much. Seeing everything written down helped me understand my situation and move forward."
★★★★★
Client
"Since coming to Jubilee, I feel like I can fix my debts and understand how to get back on track."
★★★★★
Client
"My mentor is amazing. She doesn't just help with finances – she listens to the other things happening in life that affect spending and financial decisions."
★★★★★
Client
"Money can be difficult to talk about with family and friends. Jubilee gives you a safe place to talk about it. It keeps you accountable and helps you stay on track."
★★★★★
Client
"I was in a really dark place and didn't see a way out. The support I've received has been incredible. Thank you, Jubilee."
★★★★★
Client
"Easy to sit and discuss financial matters with my mentor. There is no judgement or sense of failure. Everyone is kind, welcoming, professional, and compassionate."
★★★★★
Client
"Before coming to Jubilee, we felt overwhelmed by increasing debt. We've since cleared a significant amount and feel much more positive about the future. Seeing the numbers on paper helped us understand where our money was going."
★★★★★
Client
"I've been coming to Jubilee for over five years. The team genuinely care about people and helping them manage their money. Thank you for all you do."
★★★★★
Client
"My mentor works with my personality and my needs. She reminds me that setbacks happen and helps me keep moving forward."
Client
"Coming to Jubilee has taken away so much financial stress. I was given practical tools, support, and resources that helped me get out of debt and improve my money habits."
Client
"Great advice and another perspective when things feel overwhelming. It helps to know you're not facing it alone."
★★★★★
Client
"I already felt comfortable approaching Jubilee because of what I'd heard from others. The welcome I received confirmed that I had come to the right place."
★★★★★
Client
"I know I can talk openly about my money and that it stays confidential. That trust gives me confidence. Blessings on this wonderful service."

“Jubilee saved me from myself.”

When I first came to Jubilee, I was drowning. I felt completely overwhelmed, didn’t know what to expect, and honestly wasn’t sure what to do next. It took me a long time to ask for help, but I had reached a point where I was about to lose my car, my power bills weren’t being paid, and I knew I needed to face reality and make some changes.

Since becoming a client, I am so much happier and more confident. Jubilee’s Total Money Management service has taken away so much stress and helped me feel supported, empowered, and in control of my finances.

I meet with my Financial Mentor each month, and those sessions help keep me accountable, focused on my goals, and on top of my bills and commitments. Through Jubilee, I’ve also met some amazing people and taken part in SuperSkills workshops, where I’ve learned practical skills and found a sense of connection that I didn’t realise I was missing.

I can’t fully put into words the impact Jubilee has had on my life. Becoming a client has truly been life-changing, and I’m incredibly grateful for the support I’ve received.

— M Haywood, Client

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